CactusVPN Review with ratings and real customer reviews

CactusVPN Overview

Price
Support
Speed
Reliability

CactusVPN is a company that enables you to easily establish an anonymous IP address, creating a secure, encrypted connection to the internet. As technical as that sounds, this company makes it extremely easy to do. All you have to do is download and install their software. Every time you run the program, all you have to do is enter your username and password, and voila! You’re connected to the internet through an anonymous IP. That really is all there is to it. Another noteworthy fact about this company in particular is that they do not keep any logs. Because of that, you can be sure that your IP is not only anonymous while you’re using their service, but will remain so forever.

Price

The price of CactusVPN’s service is simply unbeatable. While many other companies you could use charge a lot more money for the same services, you will be able to take advantage of everything CactusVPN has to offer for only $4.99 per month. That low price would be worth it just for the anonymity itself, but it’s an even better deal when you consider the range and scope of services you’ll have easy access to in exchange for that modest monthly fee. What’s more, as we’re about to discover, those valuable services are available in a number of different countries, too.

Countries

CactusVPN has servers in exactly the right countries to fulfill one of the main reasons people use VPN servers in the first place. You can log into your account from anywhere in the world, and the physical servers themselves are located in the United States, the United Kingdom, and the Netherlands. That way, you’ll be able to access services and applications that require you to have an IP address based in one of those countries in order to use them.

Protocols

Cactus VPN supports all of the most popular protocols for VPN, including PPTP, L2TP/IPSec,SSTP and OpenVPN. One of those protocols, PPTP, allows users to enjoy a high degree of security with no significant decrease in speed. The fact that there is such a small speed impact accounts in part for the reason that this particular protocol is so popular with VPN (virtual private network) users. With any of them, though, you’ll be able to connect to your company’s servers securely across the internet, and if you’re on a public network, no one will be able to see what you’re doing.

Customer Support

Excellence in customer support is another factor that makes CactusVPN such a great company to do business with. They maintain an extensive knowledge base on their web site, and there are numerous manuals you can download. If you aren’t able to find the answer to any question you have (or solution to any problem you run into) by browsing those resources, then you can always open a support ticket for their help desk, which will respond with a resolution as soon as possible. You will probably be able to find help right away in their knowledge base, though, because it has been prepared with an eye toward anticipating any errors and recommending easy solutions. As another feature of their customer support is the live chat the CactusVPN has.

Money Back

CactusVPN does offer a thirty day, money-back guarantee in the event that you are not able to connect to their servers via all of the connections included in your package. However, there are certain problems which you may encounter that don’t make you eligible for a refund, so you need to know about them up front. They included the inability to access certain sites, speed issues, and the inability to set up your services in a modem or router. Also, if CactusVPN terminates your service due to a violation of their TOS, then you are ineligible for a refund.

Traffic

Not all traffic is created equal. Some VPN service providers place restrictions on the types of traffic that they will allow through their servers. One of the most commonly restricted types of traffic is P2P or torrent traffic. Because CactusVPN allows this type of traffic through their Netherlands based servers, if you’re looking use these types of sites, then this is the VPN provider for you.

Speed

VPN server speed is crucial. Often, the kinds of sites people are trying to get access to when they’re using VPN services in the first place are heavy on streaming video. In order for streaming video to flow smoothly, your connection speed must be very high. With CactusVPN, you will be able to connect at faster speeds than through some of their competitors thanks to their enhanced server capacity.

Supported Devices

There are no restrictions on which devices you can connect to CactusVPN servers. The only restriction is that you can only connect one device to one server at a time. For example, you can have your laptop connected to their UK server, your tablet connected to their NL server, and your phone connected to their US server, all simultaneously.

Supported Operating Systems

Cactus VPN is compatible with both Windows and MAC operating systems. Most mobile devices (both from Apple and Android) are also compatible with their servers. In fact, it would be very difficult to find a device or operating system that wouldn’t work with these servers.

Free Trial

Since there are certain problems you might run into which are not sufficient reasons for a refund, CactusVPN offers a twenty-four free trial. During that time, we recommend you test your connection speed in order to make sure you’re going to find it satisfactory. We also recommend you attempt to connect to any sites you’re going to want to use through their servers, and test your routers and modems to makes sure they’re working properly.

Others

There are a number of other great reasons to opt for Cactus VPN as well. They offer several payment methods for your convenience, and they place no restrictions on the amount of bandwidth you are allowed to consume on their servers. Given the quality of both their service and their support, we highly recommend them.